oktko Responsible Gaming
Play for fun, not under pressure — oktko is always here to ensure you have a safe gaming experience.
Our Commitment
oktko believes that online gaming is primarily a form of entertainment. Our goal is to create an environment where every player can enjoy themselves freely, safely, and responsibly. If gaming becomes a source of stress rather than fun or relaxation, it is no longer entertainment.
We encourage all our users to set their own limits, stay within their budget, and remain mindful while playing. On this page you will find all the information and tools related to responsible gaming that oktko provides for you.
Remember — there is no guarantee of winning. Every bet carries a potential risk. So always wager only money that, if lost, will not cause any difficulty in your daily life.
Gaming is a leisure activity — not a source of income. Do not place more bets in the hope of recovering money you have lost. This can make the situation worse.
oktko's Tools to Protect You
Set Deposit Limits
You can decide for yourself how much money can be deposited into your account per day, per week, or per month. Once a limit is set, it cannot be exceeded. Lowering a limit takes effect immediately; increasing a limit takes time to come into effect.
Time-Out Break
If you feel you need a short break, you can temporarily suspend your account for a set period — from 24 hours to several weeks. During this time it is not possible to log in or place bets. Activate a time-out through support.
Self-Exclusion
If you feel gaming is getting out of control, take advantage of long-term self-exclusion. This is a permanent or extended measure that fully deactivates your account. To reactivate, contact [email protected].
Session Time Control
Decide in advance how long you will play each gaming session. Playing for extended periods can often affect both your budget and your judgment. Taking regular breaks, getting up to walk around, and drinking water — these small habits help maintain healthy gaming.
Age Verification
oktko strictly ensures that only persons aged 21 or above can register and play. If any underage person attempts to access the platform, their account is closed at the verification stage.
24/7 Support
Our support team is available seven days a week, 24 hours a day via live chat and email in both Bengali and English. Feel free to reach out for any concern, question, or issue — we are ready to help.
Signs of Problem Gaming
If any of the following signs are present in you or someone you know, it is time to seek help.
- Feeling an urge to place more bets in order to recover lost money
- Repeatedly spending more than your set budget
- Trying to stop gaming but repeatedly returning to it
- Spending more time on gaming than with family or work
- Hiding your gaming from family or friends
- Placing bets with borrowed money or funds needed for essentials
- Feeling restless or irritable when unable to play
Healthy Gaming Habits
Responsible gaming means developing some good habits for yourself.
- Set a budget before each session and stick to it
- Use gaming as entertainment — not as a way to earn money
- Do not play when you are tired, under stress, or have been drinking
- Take regular breaks and spend time away from the screen
- Maintain quality time with family and friends
- Do not make financial plans based on gaming wins or losses
- If you sense a problem, use deposit limits or a time-out on your own or with support's help
Our Policies and Procedures
Age Restriction
oktko strictly follows a 21+ policy. Age is verified at the time of registration and further information may be requested in any case of doubt. Parents are requested to use internet filters or account protection tools to keep minors away from gaming.
Deposit Limit Details
The minimum deposit is ৳100. You can set a daily, weekly, or monthly limit as you choose. Lowering a limit takes effect immediately. If you wish to increase a limit, a waiting period applies before it comes into effect — this protects against impulsive decisions.
Self-Exclusion Process
Once self-exclusion is activated, your account is deactivated for a specified period or permanently. During this period it is not possible to log in or carry out any transactions. To reactivate the account after the self-exclusion period, you must contact the support team and complete a waiting period.
Account Activity Review
oktko regularly monitors gaming patterns. If unusual or concerning activity is observed, our team may reach out to you. This is not against you — it is for you.
Need Help? We're Here
Talk to our support team
If you feel gaming is causing any problem in your life, or you simply want to know how to set limits — contact us for any reason.
Live Chat — Available 24/7 in Bengali and English
Email: [email protected]
We take every message seriously. Your privacy is fully protected.
Enjoy Responsibly — oktko is with you
Play for fun. See the links below to learn more about games or to get help.